Privacy policy

Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of our website.

The Information We Collect

This notice applies to all information collected or submitted on the Brodbot website or via phone with a Brodbot representative. The types of information collected are personal information (i.e. name, email address, etc.) and project related. We might also collect information from you regarding third parties in relation to you (i.e. hosting company etc.).

The Way We Use Information

We use the information you provide about yourself to provide services. We do not share this information with outside parties except to the extent necessary to complete your request for our services. Brodbot reserves the right to reveal this information pursuant to a valid subpoena or court order.

We use return email addresses to answer the email we receive for technical support, customer service, email updates and other communications. Such email addresses will also be used to communicate product and service updates and offerings, but are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online, via phone, or in person in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline.

Third-Party Websites

This website may provide links to third-party websites. Any such links are provided solely as a convenience to you. Brodbot has no control over these websites or their content and does not assume any responsibility or liability for these websites. Brodbot does not endorse or make any representations about these websites, or any information, materials, or products found thereon. If you access any of the third-party websites linked on this Web site, you do so at your own risk.

Data Collected

Brodbot undertakes automated processing of the Users’ Personal Data in accordance with the EU GDPR.

The User provides personal information on a voluntary basis, which can include:

Reference Data: which are provided directly by the User:
Personal information: Last name, surname, email address
Professional information: Position, service, sector, company address

This information is collected to help Brodbot to tailor its Site, to enhance its solutions and to communicate with the User.

Automatic Data: the moment the user visits the Site, Brodbot may receive information such as IP address, emails delivery receipts and read receipts, email address, local time zone, operating system, page views
Data gathered from the User interactions with the Site: when navigating the Site, the User generates data, collected by Brodbot.
Any other Data as may be relevant for the purposes listed below.

The Users’ Personal Data collected by Brodbot comes from:

Voluntary registration of an email address for receiving newsletters
Data provided by navigation via cookies

As mentioned above, Brodbot can collect Personal Data online but also offline (i.e. via a business card voluntarily given to a Brodbot employee) and this Privacy Policy is applicable regardless of the means of collection.

Purposes of personal data collection

Personal Data is generally collected to carry out the business of Brodbot, such as improving marketing and advertising efforts, better tailoring Website’s features and services and, better meeting customers’ needs and complying with reporting requirements.

Personal data can be used to:

Enable the User to request information

Besides, by providing an email address, the User authorizes Brodbot to send messages for commercial or marketing purpose (such as newsletters), but also for administrative purposes.

Furthermore, Brodbot may use cookies which collect or store Personal Data to improve services (full presentation below).

Cookies

Cookies are small pieces of information or text that are issued to the User’s computer when he visits a website and are used to store or track information about his use of the site.

Brodbot may use cookies or other technologies which may collect or store personal data to improve services for the user through, for example:

Enabling a service to recognize User’s device to avoid providing the same information several times during one task
Recognizing that User may already have given information in a form so he does not need to do it for every form
Analyzing data to help Brodbot understand how people interact with the website so Brodbot can improve it

Brodbot uses different types of cookies:

Session cookies: whom determine whether the User has visited the Website before and hence without requiring his user name and password once again
Statistics cookies: whom analyze data to help Brodbot understand how people interact with services so the Company can make them better and whom Measure the number of people using the Website

Google Analytics

Brodbot uses Google Analytics, web analytics and marketing services provided by Google, Inc. (“Google”), who help the Company analyze how Users use the Site.

Information generated by a cookie about the interactions of the User with the Site (including his IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating the use of the Website, compiling reports on website activity for Brodbot and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. If so, Google will not associate the User’s IP address with any other data held by Google.

Acceptance of Cookies

By continuing to use the site in consideration of the above, the User expressly authorizes Brodbot to use such cookies. The User can also configure his browser software to refuse all cookies; if he does so, some areas and features of the site may not function properly and/or User may not access some parts or services of the site.

Personal Data Processing and Storage Term

Processing of Personal Data includes using, storing, recording, transferring, adapting, summarizing, amending, reporting, sharing and destroying Personal Data as necessary under the circumstances or as otherwise required by law.

All Personal Data that will have been collected by Brodbot will be stored for the entire duration of the contractual relationship, starting with any User registration, product or service engagement. Data will be then kept for archival purposes.

INFORMATION FROM CHILDREN

We do not knowingly seek or collect Personal Information from users under the age of 13 (for U.S. users) or 16 (for non-U.S. users). If we determine we have inadvertently gathered Personal Information from users under the age of 13 (for U.S. users) or 16 (for non-U.S. users), we will promptly delete any and all such Personal Information from our records.
We and our service providers collect information that is reasonably necessary to support the internal operations of Brodbot.
For a user who is under the age of 13 (for U.S. users) or 16 (for non-U.S. users), we collect an email address only in case of organizing a prize competition.
By applying to the contest, participants and their parents give their explicit and unequivocal consent to the Organizer as the head of personal data collection (Data Controller) to use the personal data provided by participants exclusively for the purpose of establishing the identity of the winner and handing over the prize. and prosecuted solely for the purpose of conducting the contest.

The Children’s Online Privacy Protection Act of 1998 (U.S.), the Family Educational Rights and Privacy Act (U.S.), the General Data Protection Regulation (E.U.) and other data privacy laws have been established to protect the privacy of minors. We take our compliance obligations under such laws, and the privacy of our users generally, very seriously.

If you would like to review the information we have collected from your child (i.e., his or her username and password), or if you would like to ask us to make no further use of, or delete, the information we have collected from your child, contact us as described in the “Contacting Us” section, below. For your child’s protection, we may need to verify your identity before implementing your request.

Our other products and services are not intended for children under 16 and we do not knowingly permit children under 16 to use our services. If we learn or are notified that we have collected and/or processed personal data from a child under 16, we will immediately take reasonable steps to delete that information form our records as quickly as possible. If you believe we have any information collected from a child under 16, please contact us at data-protection-info@brodbot.hr

Right of Access and Modification of Personal Data

Users have the right to access, amend, correct and delete personal data held about them. Users may exercise this right at any time by contacting:

By Mail:
Attention: Data Protection Officer (DPO)
Brodbot j.d.o.o.
Šetalište braće Radić 7
Slavonski Brod – 35000
Croatia
By e-mail: info@brodbot.hr
The request must be accompanied with a copy of a valid identity document and will be processed within two months of receipt.

Users are hereby notified that unreasonable requests may be punished by law.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at info@brodbot.hr